Frequently Asked Questions
Everything you need to know about our ethically produced dolls.
How do your dolls give back to the community?
For every cuddle+kind doll purchased, we provide 10 meals to children in need around the world through our giving partners.
What materials are used to make the dolls?
Each doll is hand-knit with high-quality, 100% cotton yarn and filled with hypoallergenic polyester fiberfill for a soft, durable finish.
How long will it take for my order to arrive?
Standard shipping typically takes 5-8 business days within the United States. International shipping times vary by destination.
Are the dolls safe for newborns and infants?
Yes, our dolls are safety-tested and meet or exceed all US, Canadian, and European safety standards for children of all ages.
What is your return and exchange policy?
We offer a 30-day happiness guarantee. If you are not completely satisfied, you can return your item in its original condition for a full refund or exchange.
How should I clean my cuddle+kind doll?
We recommend gentle hand washing in cold water with mild soap and laying the doll flat to air dry to preserve its shape and quality.